Privacy Policy

1. Introduction

KPIE Global Limited ("we," "our," or "us") operates My School Library, a comprehensive school management and learning platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile applications, and related services (collectively, the "Services").

We are committed to protecting your privacy and ensuring the security of your personal information. By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number, and contact details
• School information (for administrators)
• Student academic records and performance data
• Payment and billing information
• Profile information and photographs
• Communication preferences

2.2 Automatically Collected Information

When you use our Services, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Location data (with your permission)
• Cookies and similar tracking technologies

2.3 Educational Data

For school management purposes, we collect:

• Student attendance records
• Academic performance and grades
• Assignment submissions and feedback
• Examination results
• Behavioral and disciplinary records

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our Services
• Processing registrations and managing user accounts
• Facilitating communication between schools, teachers, students, and parents
• Processing payments and managing subscriptions
• Sending administrative information, updates, and notifications
• Improving our Services and developing new features
• Analyzing usage patterns and generating analytics
• Ensuring security and preventing fraud
• Complying with legal obligations

4. Data Sharing and Disclosure

4.1 Within Schools

Student data is shared with authorized school personnel (administrators, teachers) and parents/guardians as necessary for educational purposes.

4.2 Service Providers

We may share information with third-party service providers who assist us in operating our platform, including hosting, payment processing, and communication services.

4.3 Legal Requirements

We may disclose information if required by law, court order, or governmental request, or to protect our rights, property, or safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Regular data backups
• Employee training on data protection
• Multi-tenant data isolation for schools

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Academic records may be retained for extended periods as required by educational regulations.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@zerth.online

8. Children's Privacy

Our Services are designed for use by educational institutions and may be used by children under 13 (or equivalent minimum age in your jurisdiction) under the supervision of schools and parents. We comply with applicable children's privacy laws, including COPPA (Children's Online Privacy Protection Act) in the United States.

Schools and parents are responsible for obtaining necessary consents for children's use of our Services. We do not knowingly collect personal information from children without appropriate consent.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Services.

11. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: